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Wholesale Copper Mugs for Moscow Mules. Order the Best Cups Bulk. Custom Engraved Mugs.

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Custom Copper Mug, Copper Cups and Moscow Mule FAQs

Frequently Asked Questions

If you have additional questions please email us at info@coppermugs.com.

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Product Information 

  • Are copper mugs healthy to drink from?

    Yes. However, it is more accurate to say that copper mugs are not unhealthy to drink from. They do provide some level of resistance to bacterial build-up but should be washed regularly (like anything else you eat or drink from).

  • Are copper mugs real copper?

    Yes, our Copper Mugs are made from 100% Pure copper.

  • What are the benefits of copper mugs?

    Copper mugs are used to keep drinks cold and to pay homage to the original Moscow Mule. Plus, they look great and are quite durable.

  • Are Moscow mule mugs copper on the inside?

    Yes, it’s 100% pure copper inside. There is a food safe lacquer applied to the outside of our mugs to help protect them and keep them shining bright.

  • Can you drink out of a tarnished copper cup?

    Yes. Though “tarnished” could be described as copper’s natural “patina” which occurs as it ages. Some individuals prefer this look, but it can easily be washed away. There are a number of processed solutions and home remedies available. We recommend cleaning your mugs with our 5 step process.

  • Are your Moscow mule mugs solid copper or lined?

    Yes. They are 100 percent solid copper. Some of our styles have brass handles, but what contacts your drink is always 100% pure, beautiful copper. We do accept special orders for mugs with a lining or plated with copper.

  • Are your mugs lacquered or coated?

    Yes, we place a thin layer of food-safe lacquer on the outside of the mug to protect it’s shine longer. The inside of the mug is not lacquered in order gain the full benefit of drinking from copper.

  • Will my copper mugs or copper barware tarnish?

    Yes, real copper does tarnish over time. Some love the beauty that comes with the age and natural patina of copper. If not, the mugs can be shined to look the way they did the day you bought them! Please refer to our care page for more information

  • How do I clean my copper mugs or copper barware?

    Cleaning is simple. Hand-wash only with warm soap, water, and a soft sponge/cloth. We recommend thoroughly drying your pieces after use as excess moisture can cause the pieces to tarnish faster. Please refer to our care page for more information.

Placing an Order

  • What are sets or set discounts?

    We offer set discounts on our mugs when you purchase certain quantities. The discounts are reflected in the drop down menu for each set quantity on the item page. Moscow Mule Mugs are not packaged in “sets”, each mug is individually boxed; we simply offer you a discount for purchasing more! Set discounts are only available on our copper mugs.

  • Do you offer returns?

    If you would like to return your online purchase, email us at info@coppermugs.com with your order number to obtain a return authorization within 5 days of receiving your shipment.

    If you receive a damaged or defective item, please notify us within 14 days by email along with a photo of the damage/imperfection. We will offer a replacement or a full refund for items that are deemed defective or damaged. Approved returns that are not damaged or defective will receive a refund for the purchase amount, less shipping charges.

    In order to receive a refund, items must be returned unused and in their original packaging (protective wrapping and box). If required, a re-stocking fee of 15% may be charged. Customized items are not eligible for a refund.

    For bulk/wholesale items, we recommend reviewing your order when it is received for any errors or items that may have been damaged during shipping. If there are any issues with your order, please notify us within 30 days of receiving your order. We do not offer returns on customized items but will replace items deemed defective or damaged.

  • How soon will I receive my order?

    Please refer to the shipping page on our website for processing and shipping times.

  • Do you ship outside of the US?

    We ship to US and Canada only. Please note that all pricing on our website is in USD. Free and flat-rate shipping only applies to continental US.

  • Do you have a phone number for customer service?

    Yes, we can be reached at (800) 294-1276 or info@coppermugs.com for customer service inquiries between the hours of 9:30am-4:30pm Monday through Friday MST. We are closed on all major holidays. If you are unable to reach us, leave a message and your call will be returned promptly. Please note: we do not take orders over the phone.

  • Do you offer gift cards?

    We do not offer gift cards at this time.

  • I am looking to open a wholesale account. How do I place an order?

    We are currently working on a new wholesale experience for online ordering.

    All wholesale accounts must be approved by sending an email to info@coppermugs.com with your business type, location (if you have a storefront), link to your website or social media page, and Seller’s Permit. Once approved, a wholesale account manager can help place a wholesale order for you.

  • Do you offer bulk discounts or customizations?

    Yes! We love to make mugs for special events and weddings. To inquire about pricing and customization options, email us with your event information including event date, logo, and desired mug style to info@coppermugs.com.

  • Do you ever offer sales or coupon codes?

    Yes, throughout the year we offer special sales, limited edition pieces, and even giveaways. To receive information about sales or limited edition pieces when they are released, join our email list by going to the bottom of the website and entering your email address.

    We only send out occasional emails and you can cancel your subscription at any time. While some sales are only announced to our email list; giveaways and certain sales are announced on social media – follow us on Facebook or Instagram!

    Please note that website promotions do not apply to wholesale, bulk or wedding orders unless indicated in the promotion details.

Miscellaneous

  • Can I serve hot drinks out of my copper mugs?

    Since copper is a conductor we don’t recommend serving HOT beverages since the lip of the mug can get quite hot depending on the temperature of the beverage. Warm and cold beverages are ideal for use with a copper mug.

  • Why are copper mugs better?

    While there are a number of options for cocktails, including glass, copper is the cocktail-cup royalty when it comes to the mule. Not only is it perfectly suited to keep the temp of your chilly, bubbly Moscow Mule, but copper is a natural substance and is highly durable to everyday impacts and the inevitable effects of time. Ultimately, its conductivity makes it an ideal choice for cold beverages with complex combinations of flavors–like the Moscow Mule!

  • Why does a Moscow mule have to be in a copper mug? 

    A Moscow Mule does not have to be in a copper mug–that is, unless you want to do it right. A true Moscow Mule will come in a copper mug not only because it was originally served this way, but also because the temperature-conserving properties and other qualities of copper enhance the bubbly, spicy, refreshing experience of a Moscow Mule.

  • Are copper mugs worth It?

    Yes. They are durable, and they last for years and are very easy to clean. Though pure copper may develop a “patina,” or aged look (beauty spots?), those can be cleaned away or left for a vintage appeal.

  • What is a copper mug?

    A copper mug is a mug made of copper. The original copper mug has a hammered finish which is intended to improve the maintain a more constant surface temperature. This keeps cold drinks cold for longer.

  • Are Moscow mules better in copper mugs?

    Yes. The sooner you accept this, the better for everyone (including yourself). The Moscow Mule was born in a copper mug, and to this day there is nary another vessel worth competing with the cold temperature-keeping, eye-dazzling appeal of the copper mug.

  • What is so special about Moscow mule mugs? 

    They are made of copper, which is a great conductor of heat. This means that the drink inside will stay cold longer. This temperature maintenance is especially beneficial to keeping balance between flavors of a cocktail when there is a carbonated beverage and complex flavors (spicy, citrus) involved–as in a Moscow Mule.

  • What should I look for in a copper mug?

    You should look for a mug that is indeed made of copper. 100% copper, to be exact. The handle should be securely affixed to the container. We recommend going with a mug which has been finished with a food safe lacquer, too. The finish, smooth or hammered, is up to you. That said, the hammered finish is more traditional especially for a Moscow Mule, and some say that it enhances copper’s ability to keep your drink nice and chilly.

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Arvada, Colorado 80006
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