For questions, please review our FAQs. If you still have questions, please contact us.
I have a custom logo already. Can I provide my own design?
Yes! We do custom design engraving. Use this form to send us the design.
How long does it take to get the mugs?
Normal production times are 4-6 weeks; however, we recommend wedding orders be placed 60 days in advance to avoid any delays.
Can you rush the order?
We can do rush orders, but additional charges may apply. Use this form to get in touch with us.
How are these mugs packaged?
Each mug comes individually wrapped in a simple, but elegant brown gift box.
How does the ordering process work?
After you complete the checkout process, we’ll email you a design mockup that you can then approve. Once approved, mugs take 4-6 weeks for production.
Is shipping included?
Unfortunately, no. Shipping is separate and priced at checkout.
Is there an additional charge for engraving?
Engraving is free with any order of 50. If you’re ordering under 50 mugs, use this form for your request. There may be additional fees.
Can you do engravings on both sides?
Yes! But you’ll want to use our custom order form as additional fees may apply.